Terms and Conditions
Rest + Wild and St Eval Instagram Competition Terms and Conditions
1- The promoter is: Rest + Wild Ltd (company no.12403325) whose registered at 116 St. Alphonsus Road, London, England, SW4 7BN and St Eval Candle Co Ltd (company no. 04540135) whose registered office is at Engollan, St. Eval, Wadebridge, Cornwall, PL27 7UL.
2- The competition is open to residents of the United Kingdom aged 18 years. It excludes employees of Rest + Wild and St Eval, their close relatives and anyone otherwise connected with the organisation or judging of the competition.
3- There is no entry fee and no purchase necessary to enter this competition.
4- By entering this competition, an entrant is indicating their agreement to be bound by these terms and conditions.
5- Route to entry for the competition and details of how to enter can be found here.
6- Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
7- Closing date for entry will be Tuesday 16th April at midday. After this date no further entries to the competition will be permitted.
8- No responsibility can be accepted for entries not received for whatever reason.
9- The rules of the competition and how to enter are as follows: Enter your first name, email address at https://www.restandwild.co/win-rest-and-wild-st-eval. By entering you are agreeing to subscribe to Rest + Wild and St Eval’s newsletters. You are free to unsubscribe to both newsletters at any stage.
10- The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God, or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
11- The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
12- The prize is as follows: a two-night stay at Rest + Wild Exmoor which must be booked by April 2025, plus a Rosemary & Bay and Sea Salt hamper by St Eval, worth over £100.
The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
13- Winners will be chosen: at random by software, from all entries received and verified by the Promoter.
14- The winner will be notified by email within 28 days of the closing date. The winner will only ever be contacted by hello@restandwild.co. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
15- The promoter will notify the winner when and where the prize can be collected/is delivered.
16- The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
17- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
18- The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
19- The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party.
20- The winner’s name will be available 28 days after the closing date by emailing the following address: hello@restandwild.co.
21- Entry into the competition will be deemed as acceptance of these terms and conditions.
22-This promotion is in no way sponsored, endorsed, administered by, or associated with Meta. You are providing your information to Rest + Wild and St Eval and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.restandwild.co/privacy-policy.
Bookings
Rest + Wild cabins handle bookings from persons over 21 years of age. We reserve the right, without giving reasons, to refuse a booking. When you submit your booking through the online reservation system you will receive an automated booking summary e-mail, to the e-mail address provided. Please check the email for any errors. The automated email does not form a contract between you and Rest + Wild cabins. Any issues must always be notified by email or telephone within 7 days following the receipt of the booking confirmation or before the start of your stay if that occurs within 7 days.
Occupancy
The cabins are designed for a maximum of two people, however, there is room for a travel cot if you wish to bring one.
Group bookings are accepted entirely at our discretion.
Check-in is from 4pm on the day of your arrival and check-out time is 10.30am. If you can, let us know roughly when you’ll arrive so that we can ensure the cabin is warm. We reserve the right to make a surcharge for a departure later than ten minutes from the agreed check-out time, as this adversely affects the quality of provision we are able to offer the next incoming guest.
Pets
Well-behaved dogs can be accommodated by prior arrangement. Due to roaming livestock, they must be kept on a lead at all times. We will provide you with a stake, long lead and dog bowl throughout your stay.
Please note that we will ask the breed of your dog upon booking. This is so we can keep the farmer updated as to the type of dogs on site at any one time, and to identify them in the event that they go missing.
Please do not leave your pets in the cabin unattended, nor allow them on furnishings. Owners are liable for any damage your dog causes to the cabin or the surrounding farmland and livestock. Please contact us if this occurs.
Rest + Wild cannot be held responsible for any accident or injury to a pet during their stay.
There is an additional fee of £25 per dog for the extra cleaning, which will be taken at the time of booking.
Payments
Bookings made online can be paid by Visa or Mastercard. Payments can also be made over the phone by calling our office.
A 50% deposit is required for bookings over 60 days away, and the balance will be automatically collected 60 days before arrival. For bookings less than 60 days away, the payment will need to be made in full.
Cancellations
We understand that sometimes things don't go quite to plan, if you do need to cancel your stay below are our cancellation terms:
If cancelled more than 8 weeks prior to your stay - you will receive a full credit note or refund for the amount you have paid.
If cancelled less than 8 weeks prior but more than 28 days prior to your stay - we can offer you a credit note to the value what you have paid for your stay OR 30% of your booking value will be retained.
If cancelled 28 days or less from your stay- 100% of your booking cost will be retained unless we are able to resell your dates, in which case we can offer you a full credit note.
We reserve the right to refuse any booking or cancel any bookings subject to refunding any sums you have paid without further liability on our behalf.
We cannot accept responsibility or pay any compensation where the provision of the holiday is prevented or affected by reason of circumstances that amount to “force majeure”. These include any event which we could not, even with all due care, foresee or avoid. Such circumstances include the destruction or damage of the property through fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity, epidemic, pandemic and all similar situations beyond our control.
We strongly advise guests to take out holiday cancellation insurance in advance of their trip.
Date Changes
Where possible, we will try to help you change the date of your booking if you can no longer make it, however this is entirely at the discretion of our Customer Support team and if they cannot make a change, then the standard cancellation policy will apply. All date changes must be requested more than 8 weeks in advance of the original booking, otherwise standard cancellation policy will apply.
Damages, Breakages and Cleaning
For damages or breakages: Guests are advised to check the accommodation unit/s for any damages or breakages found at the beginning of their stay and to inform Rest + Wild of any that they find. Please let us know if anything gets broken so we can replace it for our next guest. We will only charge for replacements in exceptional circumstances, as we expect a degree of wear and tear. If damage is directly attributable to the guest, then we reserve the right to request payment of up to £100. Rest + Wild reserves the right to take payment from the banking details on file.
The cost of replacing keys lost by guests is charged at £25 each.
The guest is responsible for leaving the accommodation in good order, clean and tidy and in the same condition as they found the hut on arrival when vacating, guests must remove all food items and personal belongings and follow Rest + Wild’s instructions about where to place rubbish etc. and return any moved inventory items to each accommodation unit or they may be liable for extra cleaning costs. If the accommodation unit is not left in an acceptable condition and Rest + Wild has to carry out extra cleaning above and beyond what they would normally expect £50 will be charged.
It is the guest's responsibility to close windows and lock the cabins when they are not on site. R+W cannot be held responsible for the guest's personal property which is not locked away inside the cabin. Guests bringing their own bicycles should ensure they are locked and left outside the cabin, please bring locks with you. R+W cannot be held responsible for damage or theft to bicycles left on the property. Bicycles are not permitted inside the cabin.
Site Regulations
In order to make the stay at Rest + Wild as pleasant as possible, all guests must keep to rules of behaviour listed here, behaving in a considerate and safe manner to all people and animals onsite. To respect fellow glampers we ask that there are no high noise levels after 9.00 p.m, with all noise to stop by 11.00 p.m. We do not allow amplified music or drumming.
The fire pits/ BBQs fire bowls must be kept within the designated areas and at a minimum of 1 metre from your accommodation, and only wood provided/purchased from us can be used for wood burning stoves /fire bowls. Fireworks and sky lanterns are not allowed as they pose a risk of fire and are a danger to livestock.
We hope you love the natural environment as much as we do! We ask that you consider the Countryside Code including the following:
Leave gates as you find them, closing a gate if found closed.
Keep to public footpaths.
Do not walk across crops (this includes long grass).
Leave no trace on the land. We provide a variety of bins in your accommodation. There are opportunities for recycling through our labelled bin system and we are a zero-to-landfill site so our rubbish is handpicked for sorting so please be considerate in how you dispose of unpleasant items.
If the Site Regulations are breached, in serious circumstances, we may ask you to terminate your stay without a refund.
Please note that essential maintenance activities may be carried out on or in the accommodation during your stay without you being entitled to any compensation.
No Smoking Policy
The cabins are NO SMOKING PROPERTIES. Smoking is strictly prohibited inside the cabins. Failure to comply will result in an additional fee of £400 to cover deep cleaning and re-decoration. Any guests smoking outside of the hut are responsible for disposing of their cigarette buts in a bin and must not litter the surrounding area.
Gift Cards
Rest + Wild Gift card is not a cheque, credit or charge card.
The minimum amount required to activate a Rest + Wild Gift Card is £50.
Gift cards can be sent via post or email. There is a fee of £3.95 for all postal gift cards.
You may use the Rest + Wild gift card online at restandwild.co only.
All gift boxes will be sent out 2-3 days after purchase. UK delivery only.
Availability for our Shropshire cabins can be viewed here. Availability for our Exmoor cabins can be viewed here. When you’ve selected your dates, email hello@restandwild.co to confirm your booking.
Gift cards are valid for 12 months from the time of purchase. We’ll add a note to your
An additional charge applies for booking The Sparrow in Shropshire.
When you use the Rest + Wild Gift Card, the amount of your booking will be deducted from the balance on the card. Any remaining balance may be applied to future bookings or purchases.
The Rest + Wild Gift Card cannot be redeemed or exchanged for cash or vouchers. Purchases of gift cards are non-refundable.
Rest + Wild cannot be held responsible for lost, stolen or damaged cards or for any unused amounts on those cards.
All refunds/cancellations of goods purchased with the Rest + Wild gift card will be made following Rest + Wild’s refund policy. This does not affect your statutory rights.
Rest + Wild will cancel the value of the gift card if we fail to receive payment from the purchaser's bank or card company for the initial purchase of the card. Further action may be taken where the fraudulent use of a credit card is suspected.
If you have any issues with using your Rest + Wild gift card, please get in touch with our customer support team.
Rest + Wild reserves the right to add or amend these terms and conditions from time to time where we consider it reasonable and necessary for security, regulatory or other legal reasons. Reasonable notice will be given where possible. Rest + Wild reserves the right to refuse to accept a gift card in payment or part payment of any item where it reasonably suspects that the card or any amount on it may have been stolen or obtained in another illegal way.
Complaints
We try exceptionally hard to ensure your stay with us is memorable for all the right reasons, and our many returning guests testify to the excellence of our service. However, we do recognise that from to time things do go wrong. In these circumstances, it is the responsibility of the guest to make any such problem known to us immediately it becomes apparent, thereby giving us the opportunity to correct the situation. Unless this procedure is followed, no subsequent claim will be entertained. We will make every endeavour to rectify any identified problems as soon as is reasonably possible.
Miscellaneous
Whilst every care is taken to provide a true and accurate description of the property on our website, in marketing and in email communications, over time alterations are made and some things do change. The holidaymaker accepts that no refunds are available for such discrepancies.
The property owner reserves the right to enter the property, at a reasonable time, in the event of an emergency or remedial repair work being required.
The property owner is entitled to ask the holidaymaker to leave the property without any refund if, in the property owner’s opinion, the behaviour of the holidaymaker and/or his/her party is unacceptable.
Personal Details
In order to process the booking, R+W will need certain information from the guest about the party. It may be used for administration purposes solely by R+W and for sending the guest future promotional or marketing literature. Any information will remain confidential and is protected under the Data Protection Act 1988.
Liability
R+W shall have no liability for any death or personal injury unless this results from the negligence of R+W. In addition, R+W accepts no responsibility for the safety of, or the loss or damage to the guest’s possessions whilst on the R+W’s property or land. Exception to this is if damage or loss is caused by negligence by Rest + Wild or its employees.
Law
The contract between the guest and Rest + Wild s governed by English Law. Any dispute the guest has with Rest + Wild shall be dealt with in an English Court of Law.
Declaration
I have read the booking conditions and agree on behalf of all members of my party to abide by those conditions. I understand that any balance payments must be paid at least 8 weeks before the holiday is due to start. I am over 21 years of age.